In order to develop the best treatment options, compounding requires a collaboration between the patient, physician and pharmacist. At APS, our Pharmacy Team works directly with our healthcare partners, physicians and patients to create sterile and nonsterile medications “from scratch” and customize them by strength, dosage form and flavor as well as by various compounding forms to meet patients’ specific needs. We also work closely with our healthcare partners to make the prescribing and ordering process as easy as possible for them.

We offer medications in several therapeutic classes, including but not limited to Hormone Therapy, Weight Management, Sexual Wellness, Thyroid, Adrenal and Immune Support, Dermatology, Brain Health and Nutritional Support.

Since APS Pharmacy maintains an extensive inventory of ingredients, we will typically compound medications within a 24- to 72-hour processing time. Following that, we’ll ship your medications nationally to your doorstep using UPS. During this time of supply chain issues our turn-around time has extended to 5-7 days. We anticipate turn-around time to return to normal in early Spring.

We take several steps to guarantee our products’ quality. The members of our Quality Control Unit ensure that our customized medications and compounding methods meet the standards defined by States Boards of Pharmacy, FDA Section 503A and applicable Chapters of the United States Pharmacopeia. In addition, our Clean Room compounding facility is Certified to ISO 7 standards, and our preparations are constantly tested by reputable third-party labs to meet States Board of Pharmacy Rules and Regulations.

Our preferred method for receiving prescriptions is through LifeFile, a portal which offers physicians secure online access to our electronic prescription management system. When you get started with APS Pharmacy, we’ll provide your practice with a LifeFile account and help coordinate your LifeFile training.

With LifeFile’s ordering and tracking system, you’ll enjoy complete transparency of the entire process and can follow along step-by-step as your order moves through our pharmacy

Sometimes. We are bound to state laws, and this may limit the supply we can send to patients. Also, based on the medication BUD, we can only ship as much as the dating will allow.

We offer a number of shipping options for your medications. While our preferred carrier is UPS, we also offer shipping through FedEx and the United States Postal Service. In addition, a variety of shipping speeds—from Ground to Next Day Priority—are available to you.

We do. However, following the requirements of the Florida Board of Pharmacy, APS Pharmacy requires that all supplies—including but not limited to needles, syringes, mixing kits and sharps containers—must be written on the prescription in order to be filled. To avoid delays, please include the size and quantity of the desired supplies.

There are numerous benefits to prescribing, processing and shipping lyophilized medications, so from time to time we do offer them. Please note that we do require that mixing instructions as well as any necessary supplies (such as mixing diluent, syringes or needles) be included on the prescription.

Absolutely—it is our practice to meet or exceed all state and federal requirements for which a compounding pharmacy will be held accountable. As laws do change frequently, APS is committed to keeping you and your staff up-to-date, informed and compliant on state and federal regulations related to pharmacy.

Yes, we’re happy to offer a variety of LifeFile trainings at no charge to you. LifeFile’s support team provides self-paced video training as well as scheduled technical training, while APS features a LifeFile expert on staff who is available for live customized training and technical and application support. We also work closely with LifeFile, so sometimes your training will be a joint effort from both organizations to get you on your way to successful prescribing!

Schedule a LifeFile Training with our dedicated LifeFile Support Staff

Overall, using LifeFile means you and your staff will enjoy greater efficiency and increased workflow management. LifeFile reduces errors, eliminates unnecessary phone calls, allows you to track prescriptions from start to finish, lets you catch up on order statuses outside of business hours, increases accountability, and much more.

Please call our Accounting & Billing Department at 727-787-4137, ext. 3, to address any questions about your invoices or to change your credit card on file.

Our customer service department is available Monday through Friday from 8:30 a.m. to 5:00 p.m. EST. You can call 727-787-4137, ext. 2, or email cs@APSmeds.com.

The APS Pharmacy Team is here to make your life just a little easier. Let us know how we did today at feedback@APSmeds.com.