1. How do I Prescribe?
You may prescribe by Phone: (888) 547-2654 or Fax (866) 541-6444

2. What are your hours?
Our staff is available Monday through Friday from 9:00 AM am to 5:30 PM Eastern Standard Time. You may place your order any time by fax or phone.
3. How do you ensure quality
APS Pharmacy has extensive, high standards for quality assurance and quality control.  Please see our Quality page for more information.

4. Can I prescribe controlled substances?
Yes.  We require a faxed copy of your DEA certificate for your first prescription.

5. Do you offer patient counseling?
Yes.  We offer confidential, professional consultation via telephone to your patients.

6. What is your pricing?
Pricing varies depending on the active ingredients in the formulation, the concentration, the volume and the dosage form dispensed.  For specific pricing, please call us at (888) 547-2654.

7. What are your billing/Payment policies for medication for office use?
Most customers prefer paying by credit card.  We accept MasterCard, Visa, Discover and American Express.  We may agree to set up an account for a doctor's office with a credit card back-up on file.

8. How do you ship?
We ship via UPS ground, and FREE NEXT DAY SHIPPING with all orders more than $50 and placed before 2:30pm EST.  We need a physical mailing address, as Post Office (P.O.) box addresses are not acceptable.  We ship standard items within 24 hours of your order (Monday- Friday).  Note: Some products may require additional time due to reformulation and stability research.

9. How do you ship refrigerated items?
Injections that require refrigeration are shipped in an insulated pouch with a freezer brick to maintain refrigerated temperatures.  Refrigerated shipping is always by DHL (No P.O.  boxes) next day delivery.  Refrigerated shipping is unavailable on Fridays due to the two-day lifespan of the freezer brick.